Refund policy

Return & Refund Policy

At BODYD, we take pride in the quality of our products. Due to the personal nature of our self-care and wellness products, all sales are final.

Damages and Issues

Please inspect your order upon arrival. If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery at thebodydco@outlook.com so we can evaluate the issue and make it right.

Non-Returnable Items

For health and hygiene reasons, BODYD does not accept returns or exchanges on:

  • Opened or used products
  • Personal care products
  • Sale items
  • Gift cards
  • Customized or special-order products

Items sent back without prior approval will not be accepted.

Exchanges

We only replace items if they are damaged, defective, or if you received the wrong item. Please contact us within 7 days of delivery with your order number and photos of the issue.

Refunds

BODYD does not offer refunds for change of mind, dissatisfaction with scent preference, or opened products.

If an item arrives damaged or incorrect, we will gladly provide a replacement or store credit after reviewing your claim.

Contact Us

If you have questions regarding your order, please contact us at:

hello@thebodyd.com